Darshana Sakhiya

Automation & Digital Transformation Specialist

7+ Years of Strategic Process Optimization & RPA Leadership Across Finance, HR, and Operations in Global Shared Services Environments

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Professional Summary

I am an Automation and Digital Transformation Specialist with over 7 years of specialized background driving process optimizations within Shared Services environments. My primary core lies in identifying procedural bottlenecks, advising corporate stakeholders, and rolling out robust solutions via RPA, complex workflows, and integrated AI systems.

Proven track record of building valid business cases, accelerating operation turnarounds, and spearheading cross-functional scrum groups within demanding Agile ecosystems.

Quick Overview

7+ years of automation and digital transformation leadership.
Experience across Finance, HR, and Operations in Shared Services.
Expertise with UiPath, Power Automate, RPA governance, and AI workflow tools.
Strong stakeholder advising, Agile collaboration, and process optimization.

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Core Skills

RPA & Automation

UiPath, Orchestrator, Blue Prism
Microsoft Power Automate, Power BI
n8n, Zapier, Make
Workflow automation and enterprise integration

Programming & Testing

C#, Python, Java, VB.Net, SQL, VBA Macros
Selenium WebDriver, Postman, JMeter, SoapUI, Cypress
API integration, test automation, reliability validation

DevOps & Agile

Git, Docker, GitHub Actions (CI/CD)
Scrum, Jira, Confluence
Business case development, governance, compliance
Cross-functional team leadership and mentoring

Languages & Soft Skills

English (Fluent), German (Intermediate B1)
Analytical thinking and creative problem solving
Leadership, stakeholder communication, process discovery
Audit-ready automation and data integrity focus

Experience

RPA Lead Developer

Tech Mahindra Business Services, Mumbai, India

06/2021 – 08/2024

Analyzed and optimized Finance, HR, and Operations processes, reducing turnaround time by 40%.
Advised stakeholders and process owners on automation strategies and efficiency improvements.
Designed scalable UiPath solutions integrated with APIs and enterprise systems.
Developed business cases and value propositions for automation initiatives.
Led a team of 5+ developers and analysts, establishing governance and compliance frameworks.

RPA Developer

Bigstep Technologies Pvt. Ltd, Mumbai, India

04/2020 – 05/2021

Conducted process discovery workshops to identify automation opportunities for claims and policy workflows.
Developed UiPath automations integrated via APIs and SFTP with CRM and policy systems.
Authored PDDs and SDDs while collaborating with QA and IT teams during UAT/SIT cycles.
Supported evaluation and feasibility assessments to guide automation tool selection.

Associate Consultant

Capgemini India Pvt Ltd, Mumbai, India

03/2018 – 03/2020

Analyzed HR processes and implemented automation solutions, reducing manual effort by 60%.
Designed future-state process models and reusable automation frameworks.
Collaborated with business and IT stakeholders in Agile environments.
Supported governance, compliance, documentation, and validation of automation projects.

QA/QC Engineer

Xiphi Tech Pvt Ltd, Mumbai, India

08/2016 – 02/2018

Performed functional, regression, and integration testing for enterprise applications.
Automated test cases using Selenium and API testing tools.
Collaborated with cross-functional teams to ensure software quality and timely delivery.

Education & Certifications

Bachelor of Engineering in Information & Technology

University of Mumbai, 2015

Certifications

UiPath Advanced Certification (UiRAD)
ISTQB Foundation Level Certified

Let's Connect

I’m based in Regensburg, Germany and open to automation and transformation opportunities worldwide.

📧 darshanasakhiya@gmail.com 📞 +49 1556 0043 770 💼 LinkedIn 📄 Resume